Msradell's profile

Teacher

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3 Messages

Saturday, October 15th, 2022 1:34 AM

DVR will not restart after power failure

Our DVR did not come back up after a power failure.  We have to unplug it late 3 or 4 minutes and then plug it back in again and hopefully it will start working again, sometimes it does sometimes it doesn't?  Our RG always comes back up as does our wireless TV receiver.  Any ideas why our DVR won't come back up correctly?

ACE - Expert

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28.3K Messages

2 years ago

Power outages and subsequent power surges can fry electrical equipment.  I've had to replace my RG  after a power outage.

Call CS and request a new DVR.  One will be sent for a self-install.  You will lose your recordings but not your schedule.  You have 21 days to send the bad one back.


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