pooh2372's profile

2 Messages

Saturday, March 30th, 2024 12:04 PM

Delete recordings on new app

I?ve always been able to just swipe the show and delete it if I stream the show somewhere else and want to get it off my list. With the new app I cannot figure out a way to do that.

Community Support

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254.6K Messages

9 months ago

Hi @pooh2372! We're here to help! To delete a recording from your DVR using the U-verse app, please follow these steps:

 

  1. From the My U-verse Homepage, tap the Navigation Menu.
  2. Select Recordings.
  3. You should see an option between Recorded and Scheduled Recordings.
    • Available recording space shows at bottom of screen. Selecting More gives an estimate for remaining space.
  4. Select a program from the Playlist to bring up the specific details, select Explore (Edited to add additional step), and then select Settings.  This will allow you to delete individual episodes or whole series, or change recording options.
    • Please note, no confirmation of deletion will appear prior to deletion of recording. The app will NOT prompt you to ask if you are sure you want to delete the program.

You're all done! Simply repeat the process for each episode or series you want to delete, and you'll always know you have space for new recordings.

 

You can also check our website ⁠Myuverse.

 

If you have any other questions for us, feel free to let us know!

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.

ACE - Expert

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36.8K Messages

9 months ago

From the main screen, tap the Recordings tab on the bottom of the page.  Wait.  Wait some more.  Wait a little more.   There should be horizontal scrollers for RECORDED and SCHEDULED programs.  If you've waited long enough, you should be able to (horizontally) scroll the RECORDED programs to find the one you want.  Tap it; that should open a page for the recording.  There is a DELETE RECORDING button on the page.  You cannot directly get a vertical list of recordings so that you can have left/right swipe actions.  I'm sure this is, um, better.

2 Messages

9 months ago

When I click on recordings the shows that show recorded are ones that are not recording till next week and it doesn’t list. The one that was just recorded. this new app (Edited per community guidelines)!

(edited)

Community Support

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254.6K Messages

9 months ago

Hi @pooh2372! Let's get the assistance you require.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page [www.att.com/support/contact-us/], and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,

Ancy, AT&T Community Specialist.


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