R

New Member

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1 Message

Monday, March 1st, 2021 4:58 PM

Can't watch locked shows on TLC go app through U-verse

Tried deleting AP and service provider from settings . Get Unauthorized Error saying content is available to viewers who receive TLC as part of their pay TV Subscription. Well we have it with our AT&T plan. Happens on both my iPhone 12 and my iPad. My Firestick is also having same issue. 

Community Support

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255.3K Messages

4 years ago

Let's see if we can get you back to watching your favorite shows, @RGraham15.

 

Are you getting this error message, after you log into the app with your U-verse Credentials?

 

Have you tried resetting your password that you use to sign in to U-verse?

 

We recommend that you reset your password, because this may resync your account on our end.

 

Let us know if this helps.

 

Marc, AT&T Community Specialist


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