Can't login to the u-verse app

I have posted before and had someone tell me they were working on it and I would know it was fixed when I could login successfully. That is terrible costumer service and not being able to login to the app for over three weeks is absurd. It tells me I need my login information but I am putting everything in correctly. Someone need to email me immediately to get this resolved. I am seriously considering leaving AT&T completely because of how (Edited per community guidelines)ty this customer service has been. I got u-verse because it gives you the option to watch on the go. I have not been able to do that for weeks yet I am expected to pay the same amount for this time period? Absolutely not. Get this fixed immediately.