We're happy to help you fix the Caller ID feature on your receiver, ChesterMarkiewicz.
Start by troubleshooting your receiver by performing a reboot. Just press and hold the power button (located on the left side of the receiver) for 10 seconds. This will refresh the receiver, which should restore the Caller ID feature.
Let us know if this helped, or if you still need assistance.
skeeterintexas
ACE - Expert
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28.3K Messages
3 years ago
Mine is still working.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We're happy to help you fix the Caller ID feature on your receiver, ChesterMarkiewicz.
Start by troubleshooting your receiver by performing a reboot. Just press and hold the power button (located on the left side of the receiver) for 10 seconds. This will refresh the receiver, which should restore the Caller ID feature.
Let us know if this helped, or if you still need assistance.
Aminah, AT&T Community Specialist
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