Contributor
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2 Messages
ATT Uverse app, does not recognize my ATT login credentials
As directed i have downloaded the UVERSE app to my IPad- when i go to log in it says please login with your U-Verse Member ID (email address) and not your Att access ID. all directions for downloading and opening say use your ATT log in credentials. Any idea about what to do.?
DIRECTVhelp
Community Support
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254.4K Messages
8 years ago
Hi @sag1965,
Sorry to read of the trouble you are having logging into the app. In order to use app, you must have a U-verse TV subscription of U200 and over. Also, you must use the att.net email address that was created when you signed up.
If you are still having issuess, please let us know if you are able to log into att.com and uverse.com.
-ATTU-verseCare
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Lizz9484
New Member
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3 Messages
3 years ago
I have been having issues for over a week. My member ID works when I log into my billing account but the Uverse Ap does not recognize it.i have uninstalled several times.
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DIRECTVhelp
Community Support
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254.4K Messages
3 years ago
We're working to get the U-Verse app running again so you can sign in, @Lizz9484.
We don't have an estimated time of repair, so we ask for your patience while we work to get this resolved.
If you need help with anything else in the meantime, let us know. Be sure to create a new thread so we can get to you more easily.
Thank you for contacting the community forums team.
Aminah, AT&T Community Specialist
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