14 Messages
Unable to watch live ballys sports north on dtv stream
Can anyone help with this issue? It says I need a desktop box. I just signed up for dtv stream and I am On my home network. I was told they carry it, if its untrue please let me know. I have the choice package.
DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi @cheebiechi. Our apologies for the issues watching the Bally Sports North after signing up. Yes, Bally Sports North is available with our CHOICE package and up as part of Regional Sports Networks. Visit https://www.directv.com/channel-lineup/ and enter your zip code to determine your In-Market RSNs. Can you describe the exact error message or error code?
- Kesiah, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
This is what I see, no codes
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Thanks for the picture. We're here to assist you in resolving this, so you can enjoy watching. Let's connect through DM for troubleshooting.
- Kesiah, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, @cheebiechi. We've sent you a DM. Please check your inbox for further assistance. Denjylene, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
I don't see a dm, I'm sorry
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
You can find the Private Message/Direct Message (PM/DM) icon (text/speech bubble) on the upper right portion of the page between the notification icon (bell) and directv.com.
- Kesiah, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
This is what I see
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Please try clicking the menu icon (3 horizontal lines) in the top left corner and look for the PM/DM icon. Note that you must be logged into your account to have access to it, and it will only show once an official PM/DM has been initiated to you.
- Kesiah, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
3 lines and this is what I see
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Please attempt accessing the website using an alternative device like a computer or tablet to follow the initial instructions we shared in locating the PM/DM icon. Alternatively, you may reach out to us via Facebook, X, or Instagram.
- Kesiah, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
Ok
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
We've sent you a DM one more time. Please check.
- Kesiah, DIRECTV Community Specialist
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cheebiechi
14 Messages
6 months ago
I'M on computer now
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cheebiechi
14 Messages
6 months ago
nothing at all, just an alert you replied to the thread. Do i need to have so many messages to get or send a DM?? This is so frustrating
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cheebiechi
14 Messages
6 months ago
so now i am following you, maybe that makes a difference
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