3 Messages
Unable to view my DVR recordings
No problems viewing and watching my "List" on tv. Unable to watch DVR recordings on my mac. When I log in and go to My Library there is nothing there.
3 Messages
No problems viewing and watching my "List" on tv. Unable to watch DVR recordings on my mac. When I log in and go to My Library there is nothing there.
DIRECTVhelp
Community Support
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255.1K Messages
1 year ago
Hi there. We're sorry if you have trouble with your DVR. Here's a helpful link: Record and watch with cloud DVR | DIRECTV Customer Service & Support Let me know if this helps. Joan, DIRECTV Community Specialist
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cottagecharm11
3 Messages
1 year ago
What if I don't have icoud internet?
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bcbsncjlj
ACE - Expert
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6.4K Messages
1 year ago
If you have DirecTV Stream service then all recordings are stored in the cloud and viewable from any supported DirecTV device. The service does not support external DVR equipment.
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DIRECTVhelp
Community Support
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255.1K Messages
1 year ago
In order to view your DVR recordings, you must have an online cloud storage. If you have Unlimited Cloud DVR storage you are allowed a maximum of 30 episodes per TV series and for customers with 20 hours of Cloud DVR storage are allowed a maximum of 10 episodes per TV series. To know more, please visit: Learn about DIRECTV DVR recordings | DIRECTV Customer Service & Support
Kiarha, DIRECTV Community Specialist
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cottagecharm11
3 Messages
1 year ago
I am already spending over $100 per month for Direct Tv. I do not want to spend more money and I don't have fast internet. So I guess I am SOL.
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bcbsncjlj
ACE - Expert
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6.4K Messages
1 year ago
Your subscription already includes cloud DVR storage. They are no additional charge for the storage.
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DIRECTVhelp
Community Support
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255.1K Messages
1 year ago
We want you to enjoy the best experience with our DVR service. We are sending you a PM to review options on your account. Andres, DIRECTV Community Specialist
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