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1 Message

Monday, October 9th, 2023 4:20 AM

Unable to log into IOS, but can log into Amazon Firestick and Computer with the same credentials

Unable to log into DirecTV Stream, but I am able to log into account on other iOS devices and computer.

ACE - Expert

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6.2K Messages

1 year ago

Any error messages? Are you a previous satellite subscriber? Using same credentials (email/password)? You need to use different credentials.

Community Support

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254.4K Messages

1 year ago

Hello, thank you for bringing up this report with your iOS devices to our attention. We want to gather more details and help you with this 🛠️. Can you please let me know if you see any error codes or messages when trying to log into your device? Andres, DIRECTV Community Specialist


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