1 Message
Streaming pause picture on commercial
I'm having problems with one commercial, DHL SC. The picture gets stuck on this commercial every time. Sounds will still come through. I've tried the uninstall,reinstall. It still gets stuck on that commercial. It may get stuck on others but that commercial for sure. Weird huh??
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
We realize getting stuck in an ad can be irritating when trying to watch your favorite shows, @Locbuc. Most streaming issues can be fixed with the steps at https://www.directv.com/support/article/000093433. We'll meet you in a private note to gather more details and continue assisting you. Christian, DIRECTV Community Specialist
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