3 Messages
Sports Package availability
I am a member of a multi-dwelling unit (MDU) community that signed up for DirectTv Stream a month or two ago. At that time, we were told by the DirectTv rep that the $14.99 monthly Sports Package would be made available to the households in the community for purchase. As of today, the Sports Package is still not available.
Can someone give me an estimated date when this package will be made available for purchase? This is especially important now with the beginning of football, basketball and hockey seasons plus the MLB playoffs.
Thank you
litzdog911
ACE - Sage
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46.1K Messages
1 year ago
I'm confused. Did your entire MDU association sign up for DirecTV Stream on behalf of all residents? Or does each resident have their own DirecTV Stream subscription?
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rcascio2022
3 Messages
1 year ago
The entire association signed up on behalf of all residents with the basic Entertainment package with the option (per the rep) for each household to buy the $14.99/mth Sports Package
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ranger99
New Member
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12 Messages
1 year ago
I have the same problem. It has been very annoying. I have always thought it was an accounts permission issue on the back end.
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ranger99
New Member
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12 Messages
1 year ago
How is my post a solution? It is no closer to being resolved today then it was 3 months ago.
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rcascio2022
3 Messages
1 year ago
That was my mistake. Sorry. My bad. I have a feeling DirectTv has no interest in resolving this issue
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ranger99
New Member
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12 Messages
1 year ago
That's OK. I think the issue here is the end users have no way of reaching anybody that can help. This is way above supports head. I was told by support that they cannot forward to other departments who could comment. Is it technical? Is it legal? Since you can only talk to basic support you will never know. One thing I do know is it is based on account type....if you open a second stand alone account it would work, so it isn't address based.
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bdm2024
1 Message
4 months ago
Hello, my apartment complex recently set up an MDU account with DirecTV stream and I'm having the same issue where I don't have the option to add on the sports pack. I'm not sure I understand why this isn't an option when we were told it would function like any other DirecTV Stream account.
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