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8 Messages

Monday, January 27th, 2025 7:40 PM

Sound

Sound just randomly gets loud mainly on FanDuel sports network other channels aren’t as noticeable sound only does it on Directv stream it does not do it on the FanDuel sports app

Community Support

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255K Messages

2 months ago

Hi, @Rch98g. We apologize for the audio issue you're experiencing. What type of device are you using? Is it happening on all of your devices? John, DIRECTV Community Specialist

8 Messages

2 months ago

It is happening on all devises but I tried fubo didn’t happen if I use the FanDuel sports app it doesn’t happen 

Community Support

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255K Messages

2 months ago

Thanks for sharing. Please visit Troubleshoot DIRECTV sound and picture issues | DIRECTV Support for troubleshooting tips. Also, can you share your ZIP code? We want to investigate this further. Rizza, DIRECTV Community Specialist

8 Messages

2 months ago

I did trouble shooting only does it on FanDuel sports channel 

(edited)

Community Support

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255K Messages

2 months ago

Thanks for troubleshooting. We'll DM you, so we can take a closer look. Rizza, DIRECTV Specialist

1 Message

2 months ago

This is happening to me as well. Sound suddenly gets loud. Happens on all my Apple TVs. Only on Fanduel. Only on DirecTV stream. 


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