New Member
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3 Messages
Sound fluctuating using a soundbar
I'm using a Vizio soundbar with a Gemini box and have a continuing problem with the sound going up and down. The soundbar is plugged into the TV's arc port and the box into the soundbar. I have also tried the box in the arc port and the soundbar in a HDMI. It's very annoying to have to repeatedly adjust the volume! Please help!
DIRECTVhelp
Community Support
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254.4K Messages
10 months ago
Hi @mjagey Thank you for sharing these details, you should be able to enjoy our programming with your soundbar without interruption. Please, check the next link https://www.directv.com/support/article/000093655 to solve common audio issues with GEMINI. In the meantime, as this is an unusual issue, we want to investigate further, please check your DMs. Dylan, DIRECTV Community Specialist
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