5 Messages
Some channels freeze
Using wired Gemini with Internet and I have a few channels occasionally freeze when it airs what seems to be DirecTV inserted ads or PSAs. It happens only on certain channels such as TVLand and Modern Marvels. Internet signal (big) is strong (hardwired directly). If I reconnect to the channel it'll play fine for a while then, with a DirecTV ad, freezes again. It occurs mostly mornings and evenings. I've rebooted the Gemini a few times but freezing still occurs. Any suggestions?
DIRECTVhelp
Community Support
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255K Messages
1 month ago
Here are some general steps you may perform to fix your Gemini device Fix DIRECTV device issues | DIRECTV Support If further assistance is needed, contact us here DIRECTV Customer Service - Phone Support & Chat John, DIRECTV Community Team
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shannon02
ACE - Expert
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21.1K Messages
1 month ago
This is the sat forum, streaming has its own forum.
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GrandpaDVA
5 Messages
1 month ago
Shannon - this forum heading states "Whether you get your service via satellite or with internet, find answers to common DIRECTV questions, 24X7."
I subscribe to DirecTV over Internet and not DirecTV Stream.
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shannon02
ACE - Expert
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21.1K Messages
1 month ago
They are the same service with one you use DTV equipment the other you use your own streaming devices, Yes but you may get better help from the streaming forum.
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