2 Messages
Sign on
I cannot sign on to DirectTv Stream. It gives me code of 201 and when I reset passwords it still doesn’t work. Help!!
2 Messages
I cannot sign on to DirectTv Stream. It gives me code of 201 and when I reset passwords it still doesn’t work. Help!!
litzdog911
ACE - Sage
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46.1K Messages
11 months ago
Are you a former DirecTV Satellite or AT&T Customer? This problem can happen if you're using the same email address. Easiest fix is to cancel DirecTV Stream and create a new account with a different email address.
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Tonipage
2 Messages
11 months ago
it’s the only email I have. And I haven’t had them in probably 10 years or more.
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bcbsncjlj
ACE - Expert
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6.2K Messages
11 months ago
Well it's still on file. Make a Gmail or Yahoo account and change your account email under your profile. Been a known issue for several years.
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cwaffles
Teacher
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65 Messages
11 months ago
@bcbsncjlj If you remember I posted about this same thing a month and a half ago. Had the same issue. Didn’t do anything or call anyone and then it suddenly just fixed itself and I was able to log in. So even though this has been a “known issue for years” there is apparently some way for it to get fixed. I have no idea what way that is or why it just suddenly started working for me but it did and it still does.
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bcbsncjlj
ACE - Expert
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6.2K Messages
11 months ago
Just stating a known possible cause. Glad you are working now.
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