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S

New Member

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3 Messages

Sunday, October 29th, 2023 6:51 PM

Set dvr to record game, nothing gets recorded

Set the dvr to record today’s giants/jets game on CBS from the guide. Went to My Library to watch and there’s nothing there. What’s going on? 

Community Support

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254.4K Messages

1 year ago

Hello @Salharmonic, we're sorry you could not watch your recorded game. Let's work on it! Learn how to set your DVR recordings here: https://www.directv.com/support/internet/article/000093680 We want to check some details of your account. Check your PM to continue. Luis, DIRECTV Community Specialist

New Member

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3 Messages

1 year ago

What’s PM

Community Support

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254.4K Messages

1 year ago

That’s the Private Message section. We already messaged you privately to start addressing all your DVR record inquiries. Meanwhile, please check this link with some tips for recording processes https://www.directv.com/support/internet/article/000093680 Daniel, DIRECTV Community Specialist

ACE - Expert

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1.2K Messages

1 year ago

The help reps love to take things “offline” with private messages even when there is no (or negative) reasons to. We don’t know why. But it means that if they actually come up with an answer for your problem, no other users with the same problem will get to take advantage of the information. 


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