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ISSUES2's profile

Tutor

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9 Messages

Monday, June 19th, 2023 2:22 AM

Series viewing and recording changes

I have to say, I’m really disliking the new format for viewing upcoming episodes and setting up series recordings for my shows in DirecTV Stream’s new format. Is there any setting that will allow me to change back to the previous series seasons/episodes viewing and recording setup?

With the new format, it's impossible to see upcoming episodes in a season unless you go to the “Schedule” portion, which is very frustrating to use. Past seasons are mixed in amongst the current season’s episodes, so you have to scroll through it all to find new upcoming episodes of a show.

Plus, if you try to switch from the current season’s list of episodes to the schedule, it takes you all the way back to Season 1 of the show. The seasons really need to be separated to make them easier to search—like they were in the old series format version.

I’ve been a longtime customer of DirecTV, but I find this recent change to the series guide extremely frustrating and upsetting!

Accepted Solution

Tutor

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9 Messages

1 year ago

THANK YOU!

Community Support

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254.4K Messages

1 year ago

Hello, we constantly work to make the features comfortable and want to keep good things for our customers. Thank you for letting us know, we will take into account your feedback to enhance the option to see upcoming episodes. Laura, DIRECTV Community Specialist

3 Messages

1 year ago

I very much agree about not at all liking the new format. Can one use settings to revert to the old format? (It seems to have changed in the last week or so (today is 16 Oct 2023).

3 Messages

1 year ago

I quite agree about not at all liking the new format change to DIRECTV Streaming. It appeared about a week or so (today is 16 Oct 2023) on two of my TVs (using the ROKU platform) but not on a third one where I have the streaming box with remote. Can a user change back to the old format through settings? 

ACE - Expert

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6.2K Messages

1 year ago

No way to go back. Accept the change or seek another streaming option.


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