Scroll Bar on right side when viewing full screen mode on laptops and computers! Please fix this problem!

I get that scroll bar if I hit full screen on the live channel showing on top of the main page. If I choose recordings or something live form the guide--scroll bar doesn't show.

Yes.... many have stated this. While this may work it is still a bandaid to a problem and we shouldn't have to jump through hoops to make it work like it's supposed to. This observation also shows that the problem could easily be fixed if DirecTV Stream would just forward this information to the website designers and fix their script.

The problem is that they don't provide a direct way to submit issues, and as much as the reps that show up here say they will forward issues to the appropriate people, I don't really believe that happens.

There's no doubt in my mind. This has surpassed the 3 month threshold I said it would take to probably get it fixed. The problem is that no one from the technical side pays attention to these posts or more than likely do not really care. What it boils down to is "We got your money and this is not a problem for most. So, we'll just avoid it" 

At least provide a direct way for your customers to submit issues that can be addressed by the appropriated department. So simple but yet seems so hard to get done.

It takes less than a minute to go to the guide and hit a live show. Even less to scroll down the main page and click on a live show.  I'd hardly call that "jumping thru hoops"

That doesn't seem to work for me. The scroll bar is still on the right if I open a channel from the guide?!?! I need your magical wand :)

On top of that when I try any of the fixes when I'm streaming from my laptop to my TV there's always lag and talking is out of sync. So, most of the bandaid options are no good for me. There was no lag or sync issues before they went to this "new" webpage design back in November '22.

I've been a developer for a very long time, though never for consumer type products.  Most of that predated things like company or product specific forums, but when they were there, I certainly did not read them. (Aside from a brief period where all the engineers were tasked with reading bits of the forums and responding to 1 post a week.  This did not go well, and ended pretty quickly.)  It isn't the engineers' job to follow things like forums - we don't have the time and generally there are a variety of reasons you don't want developers directly talking to customers.  (I spend way too much time here, but these aren't my products and also I don't have a life.)  Even if we did trawl things like forums, it wouldn't directly lead to things getting fixed, because the engineers don't decide what gets worked on - certainly not at a company this big.  Now, it would be reasonable for someone in Product Marketing or (senior) Product Support to be a target point for front-line Support personnel to pass issues to (with contact info so details can be solicited if needed), with it being part of those Support reps' job description to pass through issues they come upon.  As a developer, I never (voluntarily) interact with customers, but I do interact with people who do interact with customers - it's just much better that way.

As far as having a way for customers to directly submit problem reports or enhancement requests, bypassing front-line Support - yes, there's always been that.  But that was with a relatively small number of generally technical customers, so the quality of the reports was usually pretty good and the number was manageable.  With a couple of million (?) customers, most of whom aren't particularly technically sophisticated (but may think they are) I can see providing them a direct path as having a lot of potential for being impossible to deal with.  But there needs to be some mechanism - I just can't figure out one that doesn't have the likelihood of quickly becoming more of a problem then a help.  (Of course, it is possible that the less technical customers wouldn't bother using such a system and it would be fine.  I'm not good at predicting how these things would actually work out.)

With regard to this specific issue: my guess is not that they don't care.  I'll go with a slightly less cynical version of Hanlon's Razor - lack of resources rather than incompetence.  Everything takes more effort (at least to actually get out the door) than someone outside thinks (probably even me), because just fixing a problem is only a (fairly small) part of what's needed to address a problem in a commercial product and get it released.  Also, they undoubtedly have limited development resources - not enough engineers, testers, etc. to address everything that needs to be addressed.  And the priorities for what is addressed are set by people whose job it is to look at what enhancements might draw the most new customers (or keep ones that might book for the competition) and which bugs are the most serious and/or are impacting the most people.  The percentage of customers who regularly use a PC to access the service is probably fairly small, and this problem is more at the irritant than critical level (you can still use the service and there are some - not really nice, but workable - workarounds).  So I'd guess it is pretty far down the priority list.  Should they have more resources provided?  Yes - but that is true almost everywhere.

Still not fixed 7 months later.  Ridiculous.

Well, it will not be fixed from here - a forum. Take your concern to a support rep via Twitter, Facebook, or Reddit.

The resolution for this was posted in a separate thread. Not sure why it never made it here: 

Go to chrome://flags and enable "overlay scrollbars" 

Just worked for me 

Your welcome! ;0)