23 Messages
Regional Sports Networks
I have Choice package through my Florida based HOA. I am currently in NY and have changed my home network as allowed but because RSN packages use billing address to determine location, I still get Florida RSN. I have a Gemini box which determines my physical location and allows me to receive local broadcast but not local RSN. 1) wouldn’t this be a violation of TOS of out of market access for the Florida RSNs? 2) is there a way to switch RSN to use location services in the Gemini to allow the local RSN when in NY? And 3) is there a way to pay for NY RSN when in NY ?
DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Hi @MB_user1. We use your billing ZIP code to determine your regional sports networks and local channels. To use your device location, follow these steps:
-Press the ‘Home’ button on the remote
-Arrow left to expand the left side navigation menu
-Arrow down to select ‘Settings’ (Gear Icon), press ‘OK’ on the remote
-Select ‘System’, press ‘OK’ on the remote
-Select ‘Device Preferences’, press ‘OK’ on the remote
-Select ‘Location’, press ‘OK’ on the remote
-Select ‘Location Status’, press ‘OK’ on the remote
-Select ‘Use Wi-Fi to estimate location’, press ‘OK’
-Select ‘Location Status’, press ‘OK’ on the remote
-Select ‘Agree’, press ‘OK’ on the remote
The applications will now use the device location. Carryl, DIRECTV Community Specialist
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MB_user1
23 Messages
2 months ago
Thanks Caryl but that does not work for RSN channels. I am told all RSNs use billing address no matter where you are physically located.
I actually think this violates the carrier TOS for these channels but that’s a different issue. I just want to be able to watch NY RSN when in NY
(edited)
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DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
You're right. Your access to RSN channels is based on your in-market footprint or RSN assignment. You can add the Sports Pack for $14.99/month to access out-of-home Regional Sports Networks. Get it here: Get DIRECTV SPORTS PACK | DIRECTV Support Fatmih, DIRECTV Community Specialist
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MB_user1
23 Messages
2 months ago
Can you confirm that I will receive NY based RSN (MSG / SNY) if I pay the 14.99 /month? I am in a Florida based MDU account with choice
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MB_user1
23 Messages
2 months ago
I tried adding online and it won’t let me ?
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DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Yes, you will receive both channels once Sports Pack is added. We're sending you a DM to help you process the order. Fatmih, DIRECTV Community Specialist
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MB_user1
23 Messages
2 months ago
I’m responding to the DM. are you there?
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MB_user1
23 Messages
2 months ago
From my understanding, even if I purchase the Sportspak at 14.99/month, I will be blacked out of live games and only get pre and post game shows. Is this correct?
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DIRECTVhelp
Community Support
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254.6K Messages
2 months ago
Leagues may adjust a team's geographic boundaries; as a result, a customer who is in-market for the RSN may be unable to access a particular team's games. Carryl, DIRECTV Community Specialist
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MB_user1
23 Messages
2 months ago
I am talking about purchasing the SoortsPak specifically to watch out of market games. If I won’t get them then it is not worth purchasing it
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Juniper
ACE - Expert
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22.6K Messages
2 months ago
The Sports Pack does not override blackout rules. So your situation wouldn't change as it doesn't change what market the service considers you in.
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