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New Member

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76 Messages

Thursday, October 3rd, 2024 10:26 PM

Recordings

I tried to set up a future recording and I get a message there’s a recording problem. I have a Roku ultra. Anyone else having issues?

ACE - Expert

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6.2K Messages

1 month ago

Have you restarted the device?

New Member

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76 Messages

1 month ago

Yes and I still have the same issue 

ACE - Expert

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6.2K Messages

1 month ago

Any error codes? Is the issue on all content?

New Member

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76 Messages

1 month ago

No error code and it’s on the channels 

ACE - Expert

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6.2K Messages

1 month ago

How about if you try on another device like your phone, tablet, or PC?

New Member

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76 Messages

1 month ago

I tried it on my phone and no luck I get the same message 

ACE - Expert

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6.2K Messages

1 month ago

Well, sounds like an account issue. That's the only thing in common. I would contact support and discuss with a rep.

New Member

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76 Messages

1 month ago

Okay thanks 


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