7 Messages
Recording Problem
Is anyone else having recording issues on Direct TV Stream?
Can't attach the error image but it says "There is a recording problem for some reason this recording could not be set try again"
This for a any channel. I did a chat with a Direct TV person and they said this is overall wide issue with everyone.
https://photos.app.goo.gl/qdsvX7A91r6Xyp5t7
Accepted Solution
JrodSch777
7 Messages
2 months ago
I had to go into Ruko, log out of the Direct TV Stream app, then remove the Direct TV Stream app, reboot Ruko, add the Direct TV Stream app back in, reboot again, and sign back in with my email address and password. Now I can record again, WOW
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Tiger593
ACE - New Member
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1.5K Messages
2 months ago
What are you using to stream? Have you tried resetting your device? Have you tried recording from a different device? I am not haveing any problems recording.
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JrodSch777
7 Messages
2 months ago
I tried it on two different Ruko devices and my laptop, and all say the same error.
I have rebooted the router at house, still won't record any channel.
(edited)
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Tiger593
ACE - New Member
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1.5K Messages
2 months ago
Are you having any other viewing issues other than not being able to record?
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
Just set a recording of Shark Tank on CNBC, so it's not a wide outage. Reboot your device.
(edited)
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JrodSch777
7 Messages
2 months ago
I have rebooted all devices, and they are fully updated. No other viewing issues
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
So you can record now?
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JrodSch777
7 Messages
2 months ago
No, still cannot record
(edited)
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
What are you trying to record?
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JrodSch777
7 Messages
2 months ago
trying to record anything on any channel
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
I am not aware of any significant outage being reported. Try recording Shark Tank on CNBC, so we have something in common.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
Where did all that info come from?
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JrodSch777
7 Messages
2 months ago
I got a hold of someone at Direct TV who told me to go through that process.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 months ago
OK. I will mark your comment as "Accepted Answer" so if others have this issue they can find it. Closing post!
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