3 Messages
Recording a live tv show when you didn't watch from the start?
I have a Directv Stream account that I access through the APP on my smart TV. If a show started at 8:00 pm and if I start watching at 8:10 pm, if I start the "record" function, it doesn't record the whole show. It only starts recording from 8:10 pm. How do I record the entire show.
Thanks, Paulette
bcbsncjlj
ACE - Expert
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6.2K Messages
6 months ago
Start the recording before the show begins, or you can watch the show when it becomes on-demand.
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pgalli
3 Messages
6 months ago
So, @bcbsncjlj , you're saying that if you start watching a show after it's started, there's no way to record the entire show?
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bcbsncjlj
ACE - Expert
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6.2K Messages
6 months ago
Not live content - it's LIVE!
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, @pgalli. @bcbsncjlj, thanks for sharing your insights. Yes, to ensure the whole show is recorded, we recommend starting the recording before the show starts. You can check https://www.directv.com/support/article/000069768 for a quick overview of how to manage your DVR recordings for DIRECTV STREAM. Ryan, DIRECTV Community Specialist
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pgalli
3 Messages
6 months ago
Well, Directvhelp, that's too bad. What if you don't know that you'll like a show until you start to watch it............. Other streaming services allow for this; so I know that it's possible. Any chance that Directv Stream will allow this in the future?
(edited)
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DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
At this time, you can see programs in Upcoming Recordings 2 days before they’re scheduled to air, and you'll have the option to record them. But, we love the idea of having this feature available soon. We'll forward it to our team, so they can review it and determine the next steps. Visit Restart a live program | DIRECTV Support to never miss a moment of live TV that’s already on for specific networks. DIRECTV appreciates you.
Rowena, DIRECTV Community Specialist
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