ACE - New Member
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3.5K Messages
Recent Channels/Gemini Air
Anyone else having issues with their Gemini air popping up the 10 most recent channels using the arrow down or up. Whenever I try to bring them up it says you're recently watched channels will live here. I did a factory reset yesterday to get it to work again but now today they aren't popping up again. And when I got into the guide and apply the recent channels filter I get a "well, that was unexpected, try again later" error.
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*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not a DIRECTV employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
DIRECTVhelp
Community Support
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255.1K Messages
10 months ago
Thank you for reaching out to us regarding the issue and performed some troubleshooting steps, @Ludwick577. No reported issue at the moment, let's meet in DM to further investigate. Ara, DIRECTV Community Specialist
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DIRECTVhelp
Community Support
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255.1K Messages
10 months ago
We're awaiting an update for this issue as it has been escalated to our Engineering team. We will continue to keep you informed. DIRECTV Appreciates your patience. 💙 Ara, DIRECTV Community Specialist
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Ludwick577
ACE - New Member
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3.5K Messages
10 months ago
That is happening on up/down arrow--------
(edited)
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Ludwick577
ACE - New Member
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3.5K Messages
10 months ago
And when you apply "recent" filter in the guide---this happens
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