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Monday, May 20th, 2024 6:59 PM

Receiver goes crazy and cycles through channels

My DirecTV just goes crazy and keeps running through the channels. The remote is not close to anyone, so no human error. Changed the batteries but that didn't work.

I am not sure what DirecTV Steam is, unless this is the way that customers can stream from their DirecTV receiver. I am not given any other choices on which category this fits in, so any one of them will work.

ACE - New Member

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626 Messages

6 months ago

I am assuming you are using a DirecTV Streaming box. Did you try taking the batteries out of your remote when it starts cycling through the channels. If it continues to cycle through channels, with no batteries in the problem is not the remote. 

ACE - Expert

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6.2K Messages

6 months ago

You mention "receiver" and "DirecTV", are you a DirecTV Satellite subscriber or a DirecTV Stream subscriber. They are 2 different subscription services.

Community Support

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254.4K Messages

6 months ago

Hi, @ojaibroker. We're sorry for the trouble with your receiver. For more helpful tips, go here: How to Troubleshoot Your DIRECTV Receiver | DIRECTV Support If you still need further assistance, our social care team is always here to help. DIRECTV appreciates you.

Joan, DIRECTV Community Specialist


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