New Member
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3 Messages
Random App Changing
We're having problems with DirecTV switching streaming apps randomly. Currently watching On Demand, then we were switched to HBO max. Other times, we've been watching a recorded show when the streaming has switched to Disney Plus. This has been happening for several weeks. Please help.
Wade
detuch254
ACE - New Member
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5.2K Messages
2 years ago
What streaming device are you using? Has this been an issue in the past? Are you aware of any changes that could have caused this? Is the physical TV changing or the streaming device is changing? (In other words is HBO Max or Disney plus being launched on the physical TV being that it is a smart TV?)
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Thayne88
New Member
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3 Messages
2 years ago
DirecTV Stream. The problem has been happening for a few weeks now. No changes have been made from our end. The apps are changing within the streaming service - not the TV.
Wade
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detuch254
ACE - New Member
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5.2K Messages
2 years ago
Just to confirm, which streaming device are you using? (I.E. fire stick, roku, DIRECTV STREAM Osprey Box, Apple TV)
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Monstxr
New Member
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1 Message
2 years ago
I've been having the same problem for about a week. Just got the DirecTV stream box two weeks ago and one afternoon it randomly started switching apps that otherwise take me a minute to navigate to. Tonight it stopped a movie on Amazon and started playing a show I watched earlier today on Hulu.
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Thayne88
New Member
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3 Messages
2 years ago
Have you figured anything out to stop this? I haven't, but I haven't had time to reach out to DirecTV yet.
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kshimkus
6 Messages
1 year ago
Hi! Has anyone figured out what caused this problem? Mine keeps switching to TVPLUS and it's very frustrating.
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litzdog911
ACE - Sage
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46.1K Messages
1 year ago
@kshimkus
TVPlus is a Samsung TV feature. Your TV is switching to TVPlus. Contact Samsung to learn more.
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