Teacher
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91 Messages
Purchased Movie
On the Directv app on Roku, I'm able to place a recording in Bookmarks' but when I choose a Purchased movie
to be added to 'Bookmarks' it doesn't show up there.
It gives me every indication that I have added to the 'Bookmarks' by clicking the '+' to bookmarks but it
doesn't show up.
Any ideas why this is so??
James
DIRECTVhelp
Community Support
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255K Messages
28 days ago
Good afternoon, @jamesj1. Purchased content will only show under Purchases within My Library. Kesiah, DIRECTV Community Team
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jamesj1
Teacher
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91 Messages
28 days ago
Why then, is there the option to save then purchase to 'Bookmarks?'
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DIRECTVhelp
Community Support
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255K Messages
28 days ago
If the purchased movie isn't currently available on demand, it may be hidden in bookmarks, but you can find it in My Library under Purchases. Charles, DIRECTV Community Team
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jamesj1
Teacher
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91 Messages
28 days ago
Ok.
But when I start watching a purchased movie it doesn't show up in 'All DVR Recordings'
like it does when I'm watching it on my non-streaming DirecTV.
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DIRECTVhelp
Community Support
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255K Messages
28 days ago
Purchased movies are stored only under "Purchases" in My Library. For more info, go here: Purchase movies and TV shows FAQ | DIRECTV Support Charles, DIRECTV Community Team
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