58 Messages
Pop up at bottom channel screen
When watching a channel you can show a pop up screen when you press OK on the Roku remote. You can pause. Get info on the channel and other things.
Can you provide documentation for this feature? I happened to accidentally find ii.
DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
Hi there. We need more details about the feature you're referring to.
Please confirm if the pop-up screen appears while watching channels on the DIRECTV app, so we can check further. Rhyan, DIRECTV Community Specialist
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Rockryan
58 Messages
2 months ago
You have to press the OK button on the ROKU remote for the pop up screen to appear at the bottom of the screen.
This happens when your watching a channel. The pop screens has buttons for Pause, Play, Info, Captions and more.
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DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
Thanks for sharing. I'm glad you found this update. We're constantly evaluating the features we have and value customer feedback. DIRECTV appreciates you. Rhyan, DIRECTV Community Specialist
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Rockryan
58 Messages
2 months ago
What does all the symbols mean. Can you tell me?
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DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
Are you referring to the pop-up symbols? Can you share a picture of them? Veilka, DIRECTV Community Specialist
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Rockryan
58 Messages
2 months ago
I have tried to upload an image but can’t get it to work. It fails. Any way I can send a message or an email?
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DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
I'll send you a DM to address your inquiries. Veilka, DIRECTV Community Specialist
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Rockryan
58 Messages
2 months ago
Can you please send it again?
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DIRECTVhelp
Community Support
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254.4K Messages
2 months ago
I've already sent you a DM. You can find the Private Message/Direct Message (PM/DM) icon (text/speech bubble) on the upper right portion of the page between the notification icon (bell) and "directv.com". You must be logged into your account to have access to it. The icon will only show once an official DM has been initiated to you. Let us know if you're able to find it. Veilka, DIRECTV Community Specialist
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