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5 Messages

Saturday, August 3rd, 2024 8:15 PM

Poor 4K Live picture

I get great picture quality except when it is broadcast in 4K Live then it is light colors and somewhat blurry.

Community Support

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254.4K Messages

3 months ago

Hi, @Culpeper1985.  We're sorry that you're having picture issues in streaming 4k content. Visit 4K UHD streaming FAQ (Frequently Asked Questions) | DIRECTV Support to learn how to find and watch 4K content on DIRECTV and more. DIRECTV appreciates your understanding. Maria, DIRECTV Community Specialist

Teacher

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193 Messages

3 months ago

I have 2  Roku tv’s, one is a year and a half old and the 4 years old. They both have great 4K pictures with Movies and with Live the newer is great. On the older one, any sporting event that is outside the picture is faded, I’ve tried settings and nothing really fixes it. The newer on is great on ALL. I’ve been waiting for the older to die, don’t tell the Mrs.


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