We're sorry for the inconvenience, Peter. Let's ensure you get the best picture quality on your DIRECTV devices by following these steps: Troubleshoot DIRECTV sound and picture issues | DIRECTV Customer Service & Support | DIRECTV Customer Service & Support Have you tried to restart your Gemini device? -Shania, DIRECTV Community Specialist

Thanks for your response.

I have tried all the above and the issue remains. 

When I stream from my iPhone [even from the Direct TV Stream app] the picture quality [resolution and sharpness] on my Samsung is much, much better than when I use the Gemini Air.

I have AT&T Internet 100 with speeds up to 950Mbps

We appreciate you for letting us know about this. We'll send you a DM to check for other ways to fix the picture quality on your Gemini Air device. -Shania, DIRECTV Community Specialist

Thanks.

Eagerly await to hear from you!

We have sent you a private message to give you personalized assistance. Our Social Media Team remains willing to help you! Gabriel, DIRECTV Community Specialist

Why not send the fix on this thread, so others can get a better picture using the Gemini Air?  

@Juice1818 

Supposedly some DMs are initiated due to directvhelp needing to get personal account info from the OP. Whether needed or not, the point is that I do agree, the solutions should be shared publicly. After all, this is a public forum. 

That's right, @detuch254. Once the issue is resolved in PM, we will summarize the solution to the public. Clary, DIRECTV Community Specialist

I am a new Gemini Air user having switched from cable tv. I am very disappointed with the quality of the picture. I made the switch because of sports programming and am sorry I did. I have plenty of internet speed. What is the issue? I am stuck with a 2 year contract of bad tv.

Couldn’t agree more.  My lost cable tv provider had exquisite 4K quality, 4K on my Gemini doesn’t look that great at all.  Very disappointed, but need to ride it out for another 1.5 years.  Ugh!!