3 Messages
Pausing live TV
I am a long time dish customer but I recently switched to Direct TV streaming and when I pause live tv for. Ore than a few minutes it goes to a screensaver (ad) and when I return it does not let me resume my paused location but goes back to live TV.
This makes pausing live TV useless.can I stop it from going to the screensaver so quickly?
detuch254
ACE - New Member
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5.2K Messages
1 year ago
What streaming device are you using?what button do you press when you try to resume your program?
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Jimmyvoegele
3 Messages
1 year ago
I have the “box” with the remote plugged into the HDMI of my TV. I hit the pause button at the bottom and I hit that button again when I try to resume form the “ad” or screensaver.
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Tiger593
ACE - New Member
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1.5K Messages
1 year ago
This is a new issue that occurred with Directv's latest software update. I noticed this when my boxes received the latest update that when you pause a live show when you go to resume it will go to live TV. At this point, all we can do is wait for Directv to fix this bug with another update as rebooting/resetting your box will not fix this issue.
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Jimmyvoegele
3 Messages
1 year ago
Thank you so much. I am glad it is fairly recent issue so hopefully they will get it fixed ASAP. I work from home so I want game show network as my background “noise” so when a meeting starts I pause the show, then when the meeting is over I can fast forward through the commercials (at least that is what I did on dish).
I would like direct to reply to this with an estimated “fix” ETA.
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