New Member
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4 Messages
On Computer, Can't Skip Forward or Backwards With Arrow Keys
I record sports games, including Football, Baseball, and Hockey and will watch them when I get home or the next day. I would always use the arrow keys on my keyboard to skip ahead past breaks or commercials and now it won't work. The buttons on the middle of the screen still work and I can skip ahead by 30 secs or go backwards 15 secs. I just much preferred the arrow keys so I didn't have to use the mouse. Is there any way to fix this?
DIRECTVhelp
Community Support
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254.4K Messages
9 months ago
Hey, I know how important this is to you. What device are you using when watching these games? Try uninstalling and reinstalling the application to get this issue sorted out.
Vince, DIRECTV Community Specialist
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jschmize
New Member
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4 Messages
9 months ago
@DIRECTVhelp as stated in the post, I'm on a PC and currently using google chrome
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DIRECTVhelp
Community Support
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254.4K Messages
9 months ago
Please clear the cache of your PC. Let me know if this works.
Ritchelle, DIRECTV Community Specialist
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jschmize
New Member
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4 Messages
9 months ago
@DIRECTVhelp This did not fix the issue
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CaffeinatedSloth
1 Message
5 months ago
I'd love an answer to this question as well...using the computer mouse to click on the arrows is a (Edited per community guidelines).
(edited)
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