New Member
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6 Messages
Not able to view only hear sound
https://stream.directv.com/player
I am streaming through CHROME browser on a MAC iOS.
I can only hear the channels not view them. The background is blank.
Iam the ADMIN for this MacBook.
New Member
•
6 Messages
https://stream.directv.com/player
I am streaming through CHROME browser on a MAC iOS.
I can only hear the channels not view them. The background is blank.
Iam the ADMIN for this MacBook.
bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
Disable any extensions, VPN, blockers etc and try again. If no results, try incognito mode. Known issues with extensions, etc.
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facundo123
New Member
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6 Messages
2 years ago
@bcbsncjlj . I disabled ALL extensions. I tried Incognito. Closed Chrom Browser reopened, Still no Video only Sound
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
You have something loaded causing the issue. This is not a new issue, and many have experienced the issue over the years. Most eventually find the culprit. Website is fine - working on all my mobile devices. Curious about your URL. Never seen the "player". My URL is here
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facundo123
New Member
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6 Messages
2 years ago
It is occurring with both SAFARI and CHROME.
@bcbsncjlj
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
You are talking about the internet streaming service DirecTV Stream and not DirecTV satellite, correct?
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facundo123
New Member
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6 Messages
2 years ago
@bcbsncjlj . This is the DirecTV streaming service by AT&T. correct.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
No longer an AT&T product. AT&T and DirecTV are now 2 separate companies for about a year now.
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facundo123
New Member
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6 Messages
2 years ago
@bcbsncjlj . I am able to stream on my phone through the DirecTV app. Hence why i went to the browser this way. Also, lets me login.
I have been able to stream in the past. I also see my Account details when i login just fine
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
It's obvious that something in your environment is causing the issue. This is not a new event, since others have experienced the issue over the years. Have you flushed your browsing history and cookies? Any updates recently? Rest assured, it's on your side. If it worked before, something has changed on your side. No one else is reporting issues with the web service.
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facundo123
New Member
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6 Messages
2 years ago
@bcbsncjlj - Obvious it is on my side. Hence why im posting to see if anyone else can help me. I did what you suggested and it is still not working. If you dont have anymore suggestions. please dont reply to this thread then.
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bcbsncjlj
ACE - Expert
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6.2K Messages
2 years ago
No problems. Good luck.
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hpr
1 Message
1 year ago
its not just you. having this issue right now. am on a macOS 2021 16-inch running Monterey 12.2.1 going through stream.directv.com and have my Mac connected to my Samsung tv. I can fix it by unplugging my Mac and plugging back into the tv via the usb-c adapter I'm using. My tv is a bit older manufactured I believe in 2014 so was thinking that might be it but my sister has a brand new tv and was air playing her Mac to her tv and launch the website and had the same issue. I don't have trouble streaming any other service. I can stream Hulu, Netflix, and paramount just fine on this same device and tv without any problems with the video. Its directv issue.
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