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6 Messages

Thursday, February 22nd, 2024 7:48 AM

No women's teams in "My Teams"

Why is there no option to add any women's team in any sport to the "My Teams" section in sports? I am a fan of women's basketball and soccer and am frustrated there is no shortcut like there is for the men's teams. Is there any way for this to be fixed?

Accepted Solution

Community Support

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254.4K Messages

9 months ago

Your comment caught our attention, and we appreciate your feedback. The option to choose the gender of the team added to "MY TEAMS" has been escalated to our engineering team. We'll send you an update once we hear from them. Thank you for your patience. Joan, DIRECTV Community Specialist

Community Support

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254.4K Messages

9 months ago

Hello u/DeeElf, we know how important it is to be able to follow your favorite sports teams. Please try the steps here https://www.directv.com/insider/new-sports-features-on-directv/#:~:text=How%20to%20Set%20up%20My,and%20select%20your%20favorite%20teams. If you can't still find your favorite women’s team, please let me know. Haendel, DIRECTV Community Specialist

ACE - New Member

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5.2K Messages

9 months ago

Do you have directv stream or DIRECTV SATELLITE? 

6 Messages

9 months ago

Hello detuch254

I have DirecTV Urine Stream. 

Have you ever called DirecTV customer service? 

Also, how would a reset fix this problem? 

Best

DeeElf 

(edited)

6 Messages

9 months ago

Thanks Haendel. I'll try it out and let you know. Best, DeeElf

6 Messages

9 months ago

Hi Haendel. I followed your instructions, which just lead me back to my original question. "Why is there no option to add any women's team in any sport to the "My Teams" section in sports?"

I know how to add teams. But there is no gender specification. Same with recording options. You can record all their games, but it doesn't specify if it will record men's only or both genders. 

Community Support

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254.4K Messages

9 months ago

Thank you for the update. This helps us improve. We’ll take your feedback to work on this. For our customers to choose the gender to watch or record. DIRECTV is here for you. Haendel, DIRECTV Community Specialist

6 Messages

9 months ago

Haendal. What good is saying you're here for me when all you've done is tell me you here for me. If you were here for me you'd say something like, "We'll fix that immediately." Like if someone from DTVuS reminded me my bill is past due, and I said, "Thanks for the reminder. It helps me improve. I'll use the information to work on it. I'm here for you." How confident would you feel that I was actually going to pay my bill? 

1 Message

8 months ago

It would be great if we could even set a women’s team we want to watch as one of our teams. If I select Tennessee as my team, why don’t I get everything? Lady vols and men’s teams for all sports. This is 2024 and we should be able to select women’s teams as our favorites.


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