No question. Just adding to the chorus that AutoExtend for sports is unreliable

Hi, there. We appreciate your feedback. Extended sports recordings are contingent upon third-party recording service availability and vary by packages, channel subscriptions & billing region. To fully record a game, select the next program to extend the recording session. Roland, DIRECTV Community Specialist

DirecTV's FAQ states that:

 DIRECTV will now auto-extend the recordings of your sports event, so you don’t miss any action if the game goes overtime.

The Auto-Extend feature clearly does not live up to this claim, as I experienced yesterday and from the numerous reports of truncated recordings over many years.

Passing the buck to "third-party recording service availability" does not let DirecTV off the hook (and is a bad look for the service). This is a well-known, oft-reported, and ongoing issue--for years--where DirecTV advertising that "you don't miss any action" is a false claim.

Auto-Extend is an unreliable feature, and an unreliable feature is worse than not having it at all.

The suggested work-around should be just that, a short-term solution to use while a reliable and permanent one is developed and deployed.

As mentioned previously, a reliable and permanent solution is already known and in use by Satellite DirecTV--manual extension of scheduled recordings.

Deploy that for DirecTV Streaming and this entire problem goes away, permanently.

I’d DIRECTV can’t guarantee auto extend, then provide the option to add 60 or 90 minutes to the end. They failed to extend the NFC division playoff game on Fox. I think they’ve missed playoff games in other sports. If I switch providers, this will be one reason. 

What device are you using? I recorded the NFC game using the Amazon Fire Stick 4K and the auto-extend worked for me (at least this time).

Basic Roku. But why would that affect auto-extend since that is supposed to happen on the Directv server? My Roku and your Fire Stick don't do the actual recording.

The AFC game on CBS recorded correctly.

Maybe it depends on the local station doing the broadcast. Mine is in Washington, DC.

Maybe it depends on the local station doing the broadcast. Mine is in Washington, DC.

It would indeed.  The provider must tell the guide provider who must tell DIRECTV that the program is going to run long.  Since this is on a local station, the local station must start that update.