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2 Messages

Thursday, May 9th, 2024 1:45 AM

Network is heavily congested and video may not play correctly... message

I 've had enough! I am done picking around with this issue. I am on Apple TV and I have ATT internet and DirecTV stream. I have experienced the "network is heavily congested...blah, blah, blah crap for two years now. I upgraded my internet speed, done all the troublshooting steps and the issue persists. I am ready to ditch ATT and go elsewhere! I am mad and dissapointed and I wish ATT would get their act together.

6 months ago

I 've had enough! I am done picking around with this issue. I am on Apple TV and I have ATT internet and DirecTV stream. I have experienced the "network is heavily congested...blah, blah, blah crap for two years now. I upgraded my internet speed, done all the troublshooting steps and the issue persists. I am ready to ditch ATT and go elsewhere! I am mad and dissapointed and I wish ATT would get their act together.

(edited)

Community Support

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254.4K Messages

6 months ago

Hi, there. We apologize for the network error you've been experiencing for 2 years now with your DIRECTV STREAM service despite your troubleshooting efforts. I've sent you a DM, and let's work together to resolve this matter.  Margie, DIRECTV Community Specialist


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