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J

1 Message

Friday, April 11th, 2025 11:12 AM

Losing signal mutliple times a day

The screen says that we have lost connection, but our wifi is connected.  We have to reboot the system multiple times per day. Very frustrating.

Community Support

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255K Messages

2 days ago

That shouldn't keep happening, @jackadelman. Here are some pro-tips to prevent streaming issues:

Improve your DIRECTV streaming experience | DIRECTV Support. If technical assistance is needed, contact us for troubleshooting: DIRECTV Customer Service - Phone Support & Chat. Rizza, DIRECTV Community Team

ACE - Sage

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46.4K Messages

2 days ago

What streaming device(s)?

What sort of internet service?

4 Messages

1 day ago

Ours does the same.  Completely frustrated with stream.  We have AT&T internet and they say we have no issues but the screen literally says no internet connection 


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