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1 Message

Monday, April 8th, 2024 7:26 PM

local channels just disappear

I have been fighting a mystery for months now. About 75% of the time NO CHANNELS below 77 will even show up on my guide or be accessible.  All of sudden, they will show back up and then be gone again in a day or so. I'm accessing the internet via Starlink and using current Amazon firesticks. The same issue comes and goes on all 4 fire sticks in the household. I assumed it was the account and some issue with location services, but when I logged out of the stream account and logged in with a fresh account the same issue continued. When I call for support, they are clueless and give you the standard script update software and reboot etc etc.  I have even wiped a stick clean and restarted with a fresh app- same issue.  Is this fixable or do I need to move to a different streaming service?

Accepted Solution

ACE - Expert

 • 

6.2K Messages

7 months ago

Your issue is with Starlink and it's constantly changing your IP address. When this happens the service thinks you are out of your home network. Know issue with many posts on Starlink. Suggest you search and catch up.


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