Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

F

1 Message

Monday, December 25th, 2023 11:38 PM

Its finished airing, so it can't be recorded.

When attempting to set recordings for a future show we get an error of "its finished airing, so it can't be recorded anymore." Attempts were made on several different channels/programs and I have reset the Gemini box with no help.

Community Support

 • 

254.4K Messages

11 months ago

Hi, @foxtrot1602. We apologize for not being able to record future shows in different channels or programs on your Gemini box even after resetting it. Please see Cloud DVR Error Message FAQ | DIRECTV Customer Service & Support for possible troubleshooting steps. We'll send you a DM to assist you with the possible fix for this issue. -Jayson, DIRECTV Community Specialist.

2 Messages

7 months ago

Help, just moved from another state and get same error message on some local channels like "mytv" and pbs.  "Program already aired".  

Have updated location and reset with red button on genie.

Some recordings in new state show they recorded on old state's station.

ACE - Expert

 • 

1.2K Messages

7 months ago

Is the location on your payment method (the credit card they have on the account) also updated?

2 Messages

7 months ago

Thx, yes.  Local channels show on guide (local station call sign) but recordings seem to try to pull up old location.


NEED HELP?