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59 Messages

Tuesday, September 24th, 2024 9:28 PM

Info on chann

When watching a channel or on the guide

the info of the channel is in such small

letters that you have to get up and stand in front of the TV to read it. Especially for a movie I find this very irritating. 

Optimum Cable TV is better than Directv streaming for this feature. 
This may mean I won’t get Directv to replace Optimum. Any one else feel this way?

59 Messages

3 months ago

This my only big complaint. 
Although navigating to get whatever you want is kind of slow sometimes. 
Gemini Air could be better for this. 

Community Support

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254.6K Messages

3 months ago

Hi, @Rockryan. Thank you for sharing your thoughts about the letters and font size in our guide. At DIRECTV, we value our customers' input and will pass this along to our team for review.


Charles, DIRECTV Community Specialist

ACE - New Member

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3.4K Messages

3 months ago

Show info is easy to read for me. Maybe you need a bigger TV lol

59 Messages

3 months ago

I say make the info in larger letters for senior citizens. 
Closed Captions on the hand are nice and large. Can see it from far away. 

ACE - New Member

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3.4K Messages

3 months ago

Again . A bigger TV will solve that issue 

59 Messages

3 months ago

Tried a large TV better but still had to squint.

I can’t believe I’m the only one that finds this problematic!

59 Messages

3 months ago

Here is a comment about this issue from another person:

Please create an option for those have trouble reading the on-screen channel guides.  I cannot read the small type on the screen.  Any way you could make the size of the type adjustable? I don’t want to purchase a larger tv as I don’t have space for a larger screen, I just want to be able to read the info.

Community Support

 • 

254.6K Messages

3 months ago

Thank you for sharing this feedback, @Rockryan. We have passed along your suggestion regarding the ability to adjust the font size in our guide. We value your comments on this matter, and please be assured that our team will evaluate this and decide on the next course of action.


Charles, DIRECTV Community Specialist


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