2 Messages
Incomplete recordings after delayed start
Why can't DirecTV Streaming determine a workaround to extend the recording of events that had a delayed start due to the extension of the prior show? I have used the "work-around" of recording the event after my desired program, but I don't always remember and it seems odd this should be my responsibility. With today's technology, coupled with the upcoming DirecTV Stream cost increase, this seems like a reasonable request.
DIRECTVhelp
Community Support
•
254.4K Messages
1 year ago
We completely understand your concern regarding the incomplete recordings due to the delayed start. We apologize for any inconvenience this may have caused you. Likewise, we'll certainly share your feedback with our team and work towards finding a solution in the near future. In the meantime, we suggest setting manual recordings for your favorite shows to ensure that you don't miss any important content. If there's anything else we can assist you with, please let us know. DIRECTV is here for you. Danae, DIRECTV Community Specialist
0
0