New Member
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4 Messages
I can’t watch the Bally Sports RSNs in the Directv Stream app.
I can’t watch the Bally Sports RSNs in the Directv Stream app.
I see it on the guide, but I can’t watch it. It just takes me to these screens, and it’s not just the Braves game. It does this on all 3 of my Bally stations. It’s doing it on both my iPhone 13 and my latest-gen Apple TV 4K.
I’ve uninstalled and reinstalled. I’ve made sure that my home location is set correctly. Every other channel works. I don’t know what else to do, and I know others across the country are having this same issue. Even if I click “Restart”, it doesn’t work. It just takes me to the same screen, but the “Restart” option is gone.
I can access the channels using my DTV login in the Bally Sports app, but that isn’t what I’m paying DTV for. I’m paying for “Choice” so I can access it like any other channel listed on the guide. It’s a waste of my money otherwise. It may seem dramatic, and I know I’m only one person, so who cares, but I’m honestly ready to cancel the service if this can’t get resolved.
Accepted Solution
PeelySucks
New Member
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4 Messages
1 year ago
UPDATE: DTV Customer Service Rep had to “re-sync my account in the Evergent system”. I don’t know what that means, but it seems to have fixed it.
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DIRECTVhelp
Community Support
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254.4K Messages
1 year ago
We hear you, and we couldn't agree more with you. You should be able to enjoy your favorite programming. This usually happens due to Broadcaster's restrictions, however, please let us know your zip code so we can check what it's exactly happening, when did it first happen, and the channel numbers. NatalyC DIRECTV Social Media Specialist
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PeelySucks
New Member
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4 Messages
1 year ago
Thank you. 39232.
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PeelySucks
New Member
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4 Messages
1 year ago
It started about a month ago. The channels are in the 640~ range. I’m not at home and I’m not sure exactly.
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aaustin912
Contributor
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5 Messages
5 months ago
This is happening to me as well. Zip code 28785
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efossen66
2 Messages
5 months ago
This is also happening to me, zip code 58330. It started 6-18-2024. Using DirecTV App. On my home receiver channel 668 Bally Sports North comes in fine but as said above on app, it shows it in guide but not will come on. Please give a solution as I use this on TV at my parents house while taking care of them. I have uninstalled app, reinstalled, everything is up to date with TV and Roku, etc. All other channels work but 668
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bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Home receiver? Are you a satellite subscriber but trying to stream with the app using Roku?
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efossen66
2 Messages
5 months ago
I am a satellite subscriber and have receiver in my house but take care of my parents also at their house and so have streamed it to their TV (new smart TV using new Roku). This has worked fine for the 10 months. Alll channels worked until this last week when Bally Sports North channel 668 decided to not come in at their house. It is currently working here at my home. Tonight I also checked MLB channel 744 for the game and surprisingly that channel came in here at home (I do not have MLB package, must be because of my location and its the MN twins broadcast that I would normally watch on 668?) So I called and said try channel 744, however, another twist is that at their place it only goes to channel 690, then skips all the 700s and 800s and goes to the 2000s. I thought I had a solution to the problem when 744 came in here at home but NO just another problem/mystery. Any ideas?
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fdoslwq
1 Message
5 months ago
Hello! I have the same issue along with may others. There is a current tread here "Problem accessing Bally Sports" where a few people have found a successful work around. Today I am able to watch Brewers (home) v TX using the center button, inside the circle, on my remote to bring up a side menu. I really hope this helps you! Good luck!
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aaustin912
Contributor
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5 Messages
5 months ago
I just talked to a supervisor at DirecTV. She said that there is a known issue within the app that is preventing Ballys sports from being received correctly. She said the engineers are working on it but there is currently not a known fix or time to repair. That's at least the story they're telling...
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