1 Message
Green Screen
Not every time but often when I turn on my Samsung TV with Air Gemini I get a green screen and have to reset the device. I went through customer service and they sent me a new device, same issue. Have tried different HDMI ports. Any solution?
DIRECTVhelp
Community Support
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254.4K Messages
9 months ago
We're sorry to hear about the green screen issues, @RBK0409. Have you tried plugging the Gemini Air device on a different TV? Christian, DIRECTV Community Specialist
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lou_do
ACE - New Member
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626 Messages
9 months ago
Depends on the TV you are using, but you might try some different display setting on your TV. I have seen the green screen issue go away by changing display settings in the TV or in the Gemini settings.
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