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3 Messages

Wednesday, June 12th, 2024 9:48 PM

Golf channel coverage and network coverage of a golf tournaments on the same day

When I try and record a golf tournament on the weekends, sometimes there is coverage on the golf channel and then they switch it over to the network. My DVR only picks up the golf channel coverage and not the network coverage. Any way to fix this or is there a workaround. I’m sure you’re aware of the issue but it’s very frustrating. We have the same issue with tennis. Any help would be appreciated 

Community Support

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254.4K Messages

5 months ago

Hi, @agrav54, we're sorry for the frustration you've felt with the recording issue. Missed recordings cannot be recovered. Please visit https://www.directv.com/support/article/000099775 to learn about DIRECTV recording issues and troubleshooting steps. If you need further assistance, we're a message away. Our Social Care Team is always here to help.

 

Carryl, DIRECTV Community Specialist

3 Messages

5 months ago

The article that you pointed me to does not answer my question.

3 Messages

5 months ago

The article you pointed me to does not answer my question.

Community Support

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254.4K Messages

5 months ago

We're sorry it did not answer your question, @agrav54. Let's meet on DM, so we can work on this together. John, DIRECTV Community Specialist John


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