Gemini issues = I'm so frustrated

Why rant and not even mention your issue! No one here can offer nothing to you without knowing your problems.

Hi there. We're sorry for the experience you have regarding your Gemini device, and we understand how important it is to be working smoothly. DIRECTV is here to help. Can you provide details on what's the issue you're experiencing with your Gemini device? 

Melchisedec, DIRECTV Community Specialist

@bcbsncjlj thank you for stopping by and putting me in my place. I need more people like you in my life.

Now that you have asked - the issue at hand is our two gemini devices cut out daily. After calling and trying to troubleshoot, it was determined it was the remotes (I knew it wasn't) and was sent two replacements. That didn't fix it. I was told to call AT&T. I did, and they said to call Directv back because they ran a check and it's not our wifi. Directv told me it's the gemini air device and sent me two new devices. That didn't fix it. Since then I have called at least five times and spent countless hours troubleshooting. Nothing is solved, and they won't let me out of the contract. So please give me the space to rant. My hope is somebody stopping by this forum will see what I am going through and think twice about switching to Directv. 

Hello there. We came across your post, and we're sorry that the problem with your DIRECTV Gemini devices remains unresolved. We're here to help. We'll send you a DM to assist you further. Stephanie, DIRECTV Community Specialist

What do you mean cuts out daily?