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Wednesday, October 4th, 2023 11:06 PM

Gemini Air only showing in upper left of TV screen

I use the Directv Gemini Air tool and it's only showing tv programming in the upper left quadrant. The menu/guide/list appears in normal screen mode but when I turn on live TV or a recording only the upper left corner of the screen appears. I've unplugged it and waited 15 second, plugged it back in, even tried a different port, and same result. 

Community Support

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254.4K Messages

1 year ago

Hello @jordansyguda, we want you to have a great experience with the Gemini Air device, and apologize for any trouble this has caused. Please check out this article https://www.directv.com/support/internet/article/000095432 and follow the steps outlined. We'll send you a PM to assist you further with this. DIRECTV works hard for you. Jhon, DIRECTV Community Specialist.

ACE - New Member

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3.3K Messages

1 year ago

Mine did the same yesterday. Instead of unplugging it---I did the restart within the settings. Fixed it.


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