Scholar
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208 Messages
FETV picture quality issues
Anytime I’m watching FETV, there’s consistently picture quality issues about every two minutes. It will go from perfect to a scrambled type appearance throughout programming. It happens at night and during the day. It’s only this channel that has this issue. I don’t think that this is something that will be resolved simply from unplugging the Gemini box and plugging it back in.
Ludwick577
ACE - New Member
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3.4K Messages
30 days ago
I've been watching FETV this morning. No issues for me.
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DIRECTVhelp
Community Support
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254.6K Messages
29 days ago
Hi, @cbrookhart. We're sorry you're experiencing inconsistent picture quality on channel FETV. The quality of the picture and many other factors are determined by the broadcaster, and sometimes require specific equipment or settings to access. Try changing the resolution, visit https://www.directv.com/support/satellite/article/000072865
Mohammad, DIRECTV Community Specialist
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BobL3364
Tutor
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40 Messages
29 days ago
I have noticed a "green scramble" that flashes a few times per hour on only FETV. It is probably FETV's feed. I use the app on Roku.
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c_brookhart
Scholar
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208 Messages
29 days ago
That’s exactly what I’m seeing.
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c_brookhart
Scholar
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208 Messages
29 days ago
@DIRECTVhelp can you report the issue to engineering and have them look at this? How can the first poster have no issues and then two of us have TV exact same picture quality issue?
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c_brookhart
Scholar
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208 Messages
28 days ago
@DIRECTVhelp still no change in picture quality. This is an issue every time this channel is viewed.
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DIRECTVhelp
Community Support
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254.6K Messages
28 days ago
Hello @c_brookhart. Thank you for the update. We'll send you a DM to further investigate the picture quality of the FETV channel. Stephanie, DIRECTV Community Specialist
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