3 Messages
Extend Time for Sports Recordings
I continue to have my recordings cut off before games are finished. Is there a certain method for recording or getting the recording to extend? It does work sometimes - but falls short quite a bit.
Does it help or make a difference if recording "season", "team" or single event?
Thanks
Accepted Solution
bcbsncjlj
ACE - Expert
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6.4K Messages
20 days ago
Always record the next programming after the event. Extended recording is not reliable with the service.
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DIRECTVhelp
Community Support
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255K Messages
20 days ago
Hey, @Ed55. Sports recordings are automatically extended if the content streams beyond the scheduled time. This is limited to supported leagues and events, and it is contingent upon third-party recording service availability. @bcbsncjlj is right - you can record the next programming after the event to ensure you don't miss any action if the game goes into overtime. Rizza, DIRECTV Community Team
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Ed55
3 Messages
19 days ago
Thanks - I do try to record the next show at times - but finding what show it goes with and the respective recording is not a simple task but I hear you, it is a work around. I have to believe that there is so much storage waisted by direct tv customers for many reasons like this due to poor direct tv management of recordings and/or systems.
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DIRECTVhelp
Community Support
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255K Messages
19 days ago
Thanks for your feedback. We'll continue to invest in enhancing our service for a viewing experience that's second to none. John, DIRECTV Community Team
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