Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

D

4 Messages

Sunday, April 7th, 2024 12:35 PM

Error message "Whoops, [Program] is Over" and can't record

Trying to record a local channel today and get this message for all future events (clearly they have not happened yet).  Can you please help?  

Community Support

 • 

254.4K Messages

7 months ago

We don't want you to miss your favorite programs, @drappap. To learn on how to manage your DIRECTV via Satellite DVR, click here: https://www.directv.com/support/article/000093680 Ariane, DIRECTV Community Specialist

4 Messages

7 months ago

I think I have a different system (not satellite).  I just have an oval connector that I plug into HDMI.  And my remote doesn’t have an ‘R’ on it.  I have been trying to record by pressing the red dot button from the guide screen.  Any ideas?  Thank you 

Community Support

 • 

254.4K Messages

7 months ago

We're sorry you're still experiencing an issue trying to record a show. If you have a DIRECTV via Internet service, you may check https://www.directv.com/support/internet/article/000093676 for helpful tips on recording and watching shows with cloud DVR. If you need further assistance, send us a DM. Ariane, DIRECTV Community Specialist

ACE - Sage

 • 

46.1K Messages

7 months ago

What exact streaming device are you using?  Brand/model?

4 Messages

7 months ago

DirecTV model P21KW-500

Community Support

 • 

254.4K Messages

7 months ago

It looks like you have a DIRECTV via Internet service as you have a Gemini Air device. To record, press the Overflow (three dots) button at the top part of the channel button, then select Record. For helpful tips, check https://www.directv.com/support/article/000093676 Ariane, DIRECTV Community Specialist

4 Messages

7 months ago

Thanks but there is no Record option listed…

Community Support

 • 

254.4K Messages

7 months ago

We're sorry you're still experiencing issues with your DVR. Let's connect in a DM, so we can assist you further. Ariane, Community Specialist at DIRECTV

3 Messages

4 months ago

Many of us are experiencing this same issue on local channels.  Please post the solution here vs. taking it offline


NEED HELP?