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15 Messages

Saturday, August 3rd, 2024 2:21 PM

Error 10007-013

This is a Directv Stream app issue. I think ATT is trying to push us back to the old Directv which never had problems 

15 Messages

3 months ago

I never had this problem with the old app.  Have they accepted the issue or are we on our own 

ACE - Expert

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6.2K Messages

3 months ago

AT&T has nothing to do with the service. The 2 are different companies now. What streaming device are you using anyways?

Community Support

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254.4K Messages

3 months ago

Hi @Vinny21. Thanks for bringing this to our attention, and we apologize for the network connection issue you experienced while streaming on the app. Check Fix DIRECTV network connection error messages | DIRECTV Support to learn more about network connection issues. Are your other devices connected to this router also experiencing the same problem? Also, your security is our priority, so we suggest avoiding posting personal information publicly.

 

Carryl, DIRECTV Community Specialist


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