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2 Messages

Wednesday, May 8th, 2024 1:11 PM

Error 10007-013

While watching streaming videos from my library, I keep getting error code one 0007–013

ACE - New Member

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1.5K Messages

6 months ago

From what I understand this code is due to an inconsistent Internet Signal.  What device(s) are you using to stream?  Are you also having issues with buffering when watching live TV?  I would try rebooting the Modem/Router to see if it will resolve the issue.  

2 Messages

6 months ago

I don’t have a Roku or anything. I literally am using the Samsung TV and have the DIRECTV stream app and my Internet is perfect and has no issues.

ACE - Expert

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6.2K Messages

6 months ago

The Samsung app is notorious for being buggy in performance. Most subscribers have opted to go with external streaming devices. I would highly recommend you consider the options if you want to still subscribe to the service.


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